Ezoo Electric – Smart Touch Switch Board

Ezoo Electric (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our Smart Touch Switch Board products and services.

1. Information We Collect

A. Personal Information

• Name

• Phone number

• Email address

• Company name

• Billing & shipping address

• GST details (for dealers/distributors)

B. Technical Information

• IP address

• Browser type

• Device information

• Website usage data (via cookies)

C. Business Enquiry Information

• Dealer/distributor applications

• OEM manufacturing requests

• Custom configuration requirements

2. How We Use Your Information

We use collected information to:

• Respond to enquiries and support requests

• Process orders and business communications

• Provide product updates and promotional offers

• Improve our website and services

• Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Data Protection & Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no internet transmission is completely secure.

4. Cookies

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Remember user preferences

You may disable cookies through your browser settings.

5. Third-Party Services

We may use third-party services such as:

• Payment gateways

• Courier/logistics partners

• Digital marketing platforms

These third parties will only access necessary information to perform their services and are expected to maintain confidentiality.

6. Smart App & Connectivity

If our Smart Touch Switch Boards are connected via WiFi, Zigbee, or third-party mobile applications:

• Limited device data may be processed for operational purposes.

• Third-party app data handling is governed by their respective privacy policies.

Ezoo Electric is not responsible for third-party privacy practices.

7. Data Retention

We retain personal data only as long as required for business, legal, or regulatory purposes.

8. Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data (subject to legal requirements)

9. Children’s Privacy

Our products and website are not intended for individuals under 18 years of age.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

11. Contact Us

Ezoo Electric
Ghaziabad, Uttar Pradesh, India
📧 Email: ezooelctric@gmail.com
📞 Phone: +91 85100 64515