Product Warranty Policy

Ezoo Electric provides a 5-Year Limited Warranty on its Smart Touch Switch Boards from the date of purchase.

This warranty covers:

• Manufacturing defects

• Internal circuit faults

• Technical malfunction under normal usage conditions

If any product is found defective due to manufacturing issues within the warranty period, Ezoo Electric will repair or replace the product at its discretion.

Warranty Conditions

The warranty is valid only if:

• The product is installed by a qualified electrician.

• The product is used under standard electrical conditions (as per product specifications).

• Original invoice or proof of purchase is provided.

• The product has not been tampered with or physically damaged.

Warranty Does Not Cover

The warranty does NOT cover:

• Physical damage, breakage, or glass damage

• Water damage or moisture exposure

• Burnt products due to voltage fluctuation or improper wiring

• Damage caused by improper installation

• Unauthorized repair or modification

• Normal wear and tear

Replacement / Service Process

In case of warranty claim:

1. Contact Customer Care
   📞 +91 85100 64515
   📧 ezooelctric@gmail.com

2. Share:

   • Invoice copy

   • Product images / video

   • Issue description

3. After verification, repair or replacement instructions will be provided.

Customer may be required to send the product to our service center for inspection.

Important Notes

• Warranty is limited to repair or replacement only.

• No refund will be provided under warranty.

• Ezoo Electric’s decision regarding warranty claims shall be final.

• Transportation/shipping charges for warranty claims may be applicable.

Jurisdiction

This warranty policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Ghaziabad, Uttar Pradesh.